Simple things are often complicated. Buying equipment may seem simple, but actually making the purchase can be difficult. Here is a small case that we encountered.
The customer spent $110,000.00 to purchase 2 machines. However, one of the machines he bought has been phased out.
“I dare not tell this customer that the second machines is also incorrect and his purchasing cost can get 3 sets of machine, and most importantly, I am sure he will purchase machine again….”
Because many customers are very averse to well-intentioned advice. Perhaps most people are unwilling to admit their mistakes. Even, if you tell him the truth in advance, he will often think you have ulterior motives, but if you tell him truth after afterwards, he will be unhappy. It’s like the story of “The Emperor’s New Clothes.”
We have encountered many such customers who have spent a lot of money buying devices that are incorrect,Many of them have to settle for using equipment that is not ideal for their needs, while others simply cannot use it at all.
How to choose the machine?
2: It is best to take your engineers to communicate with the seller’s technical team to ensure that the equipment can meet your cutting requirements. ,Maybe Ignoring even one detail can render the equipment unable to meet your requirements. sometimes, one change, price will be different too.
3: After finalizing the equipment solution, it is important to watch a demonstration of the equipment.
4: Both pre-sales and after-sales for equipment are very professional. During the pre-sales stage, the focus is mostly on technical and service issues, and other topics are rarely discussed by us, especially for high-value equipment. after-sales service and equipment quality are key factors to consider.
